4.7 stars · 271 Google reviews

Reviews

Client-supplied Google totals. Cards, ratings and rankings below are neutral demo placeholders — real Martha’s review text pending. Everyone gets the same review link.

Front desk · collection & routing

Tap. Review. Keep the relationship moving.

NFC tap · no scanning

Customer taps

NFC reader

Front desk
Same review link for all

Leaves a review · any rating

No review

Bucket 01

Review bucket

Nudge 1 · after 3 days

Same public review link

Reviews after nudge 1

Move to Referral bucket

Still no review → nudge 2

Then move anyway · 2 nudges maximum

Bucket 02

Referral bucket

Reviewed, or finished
the 2-nudge sequence

Bucket routing does not award credit. Referral asks still follow the over-$200 / 3-day / positive-feedback rule.

Response workflow

Public replies. Private care.

Posts a Google review

1Any rating
2AI drafts a warm reply
3Martha approves → posted

Replies privately with a concern

1Satisfaction flag set
2Martha alerted instantly
3Recovery call within 24h

Top reviewers

1
Celia M.
Oct 26
5/5
2
Marcus B.
Oct 22
5/5
3
Sasha G.
Oct 18
5/5
4
Diana A.
Oct 24
4/5
5
Elise P.
Oct 15
4/5

Celia M.

Oct 26

Placeholder for a facial visit review. Real Martha’s review text pending.

Reply posted

Diana A.

Oct 24

Placeholder for a lash appointment review. Real Martha’s review text pending.

AI draft: Thank you for taking the time to share your feedback. — Allure Day Spa team

Draft awaiting approval

Marcus B.

Oct 22

Placeholder for a massage visit review. Real Martha’s review text pending.

Reply posted

Rowan H.Private concern

Oct 21

Placeholder private concern: a guest requests a follow-up conversation about their visit.

Recovery — Martha calling today

Sasha G.

Oct 18

Placeholder for an injectables visit review. Real Martha’s review text pending.